Overview
Ch 3 - Words
Heal Your Words
Assertiveness
NEED - I need to stop this.
No is a complete sentence.
THAT - One simple magic word for so many situations.
That is enough - How to politely end an uncomfortable encounter
THAT is a good idea - How to deal with unsolicited advice
Boundaries
Set Boundaries to Maintain Peace of Mind and Mend Relationships
e-prime - Communicate more effectively without using "to be".
figures of speech
forgive - Forgiveness is vital.
gossip leads to slander
hyperbole - deceitful exaggeration, playing to fantasies
intolerance - two wolves inside, evil vs. kindness
Phone conversations
How to stop a phone conversation with a rambler
propaganda techniques
respect
revenge
rhetoric - Modes of persuasion
should - Remove "should" from your vocabulary.
tolerance - Accept others as they are, and have inner peace
unsolicited advice - is usually unwanted
Healthy Ways, Ch 3 - Words
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